Our team needs 1-2 business days to pack and ship your full order. For larger items, we ask that you allow 3-5 business days. Orders placed after 12:00 daily — or over the weekend — will ship on the next business day.

We ship our products nationwide in South Africa using DSV Couriers as our preferred logistics partner.

www.dsvdirect.co.za

We have a flat rate of R100 nationwide. All orders over R1500 shipping is free.

Depending on demand, processing could take anywhere from 1 – 2 business days to ship. Please allow 3 - 5 business days for delivery; however, this will vary depending on your destination.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy. Please refer to our 'Returns & Exchanges' page to know more!

We apologize for any inconvenience caused. If your item arrived damaged, please contact our customer support team immediately on orders@scrub-daddy.co.za. Our team will guide you through the process of a replacement or refund as quickly as possible. To expedite the process, please provide photos of the damaged item and the packaging. Rest assured, we will do our best to resolve the issue and ensure your satisfaction with our products and services.

We currently do not offer Cash on Delivery (COD) as a payment option. However, we provide a secure and convenient online payment system that includes various payment methods, such as credit/debit cards, Instant EFT and other digital payment options, ensuring a seamless shopping experience for our valued customers.